1. Privacy Policy

We respect your privacy and are committed to protecting your personal information. When you visit or make a purchase from our website, we collect necessary data (such as name, email, shipping address, and payment information) only to process your order and improve your shopping experience.

Your information will never be sold or shared with third parties, except as required by law or to complete your purchase (e.g., with payment processors or shipping companies).

2. Terms & Conditions

By using Hicesa Store, you agree to our terms and conditions:

• All product descriptions, images, and prices are subject to change without notice.
• Payments must be made in full before items are shipped.
• We are not responsible for delays caused by shipping companies or external factors.
• Misuse of our website or products is strictly prohibited.

3. Refund & Return Policy

We want you to be fully satisfied with your purchase. If you receive a defective or damaged product, you may request a return or exchange within 7 days of delivery.

• Products must be unused and returned in original packaging.
• Certain items (such as custom orders or consumables) may not be eligible for return.
• Refunds will be processed once we inspect the returned item. Shipping fees are non-refundable.

4. Shipping Policy

We offer reliable and fast shipping across multiple regions.

• Orders are processed within 2–3 business days.
• Delivery times vary depending on location and shipping method.
• Customers are responsible for providing accurate delivery information.
• Any customs duties, taxes, or fees are the buyer’s responsibility.

5. Disclaimer

All products sold on Hicesa Store are intended for commercial and professional use. We are not responsible for damages or accidents caused by misuse or improper installation of equipment.